Word & Mouth Blog
Where food, hospitality, branding, and human behavior all crash into each other. I write about restaurants, wine, placemaking, customer experience, and the small details that make people talk about a business long after they leave.
For even more snarky takes on marketing, pop culture, branding, and the internet, visit my Substack, Burnt Popcorn & Branding: Substack
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A mix of hospitality, branding, customer psychology, hospitality culture, and internet behavior from someone who’s worked behind the scenes in marketing long enough to know what feels authentic and what feels painfully forced.
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Yes. Especially if your marketing currently sounds like ChatGPT wrote it.
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No LinkedIn thought leadership energy here. Just strategy, storytelling, and occasional side-eye toward trends, Chat-GPT written branding advice, and “disruptive” ideas that all look the same.
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People in marketing, hospitality, branding, retail, wine, or anyone who secretly judges restaurants by their menu design before reading the food list.
Sideways in Santa Barbara Wine Country.
Wine Blogging Conference - Pre Confrence Blog Post
An Afternoon in Wine Country: The Town of Healdsburg
An Afternoon in downtown Healdsburg, Sonoma County's wine tasting mecca.
Santa Rosa's West End Celebrates One Year.
Santa Rosa's West End Farmers Market celebrates one year of making SUnday afternoons more fun!
No-Bake Energy Balls.
These no bake energy balls are the perfect snack for getting some protein in when you are running around from errand to errand - or when at work!