Word & Mouth Blog

Where food, hospitality, branding, and human behavior all crash into each other. I write about restaurants, wine, placemaking, customer experience, and the small details that make people talk about a business long after they leave.

For even more snarky takes on marketing, pop culture, branding, and the internet, visit my Substack, Burnt Popcorn & Branding: Substack

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Buffalo Cauliflower in the East Bay

This little café in downtown Martinez  make some of the best buffalo cauliflower I’ve had. Definitely a great visit in the East Bay during your next trip to the area.

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Wine Country Afternoon, Wine County Shana Bull Wine Country Afternoon, Wine County Shana Bull

Calistoga Girls Weekend {Advice for planning a trip to Napa Valley with Friends}

Spend time in Napa Valley’s rustic town for a Calistoga Girls Weekend is the mini-staycation or vacation you need. Especially great for moms or a Calistoga bachelorette party to enjoy Napa or Sonoma County wine county! Wine tasting, cocktails, relaxing by a mineral pool, great food, and dancing the night away at a local pub on Main Street - seriously, this is my go-to wine country destination for a girl’s weekend.

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Linktree Alternatives and Other Apps to Link in Your Instagram Bio

I've written about Linktree before and voiced my opinion about not using the Instagram bio app (my point of view is that you should capture the web traffic on your own website – not someone else’s). In case you haven’t heard of it, Linktree is a popular third-party app that allows you to add a link to your bio containing additional links to other websites, or perhaps to sections on your own website. Many bloggers and marketers use it to skirt around the “one link” rule on Instagram. The app creates a landing page on which you can add links to promotions, events, contact pages, sales pages, or your own blog.

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Some Articles on Influencer Marketing

There is so much information out there about what Influencer mMrketing is, how you can get ROI from Influencer Marketing and how to create a campaign around working with influencers… so instead of recreating the wheel, here is a round up of some articles I have read over the past few weeks!

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Recipe for Instagram Class - Santa Rosa Workshop

Yes, having gorgeous photos is important to Instagram - but trust me, it isn’t the ONLY thing that connects you with potential customers through social media. I will provide you with simple tricks that will grow your community on Instagram, get people engaged with YOUR BRAND and get them to purchase.

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On The Subject Of Wine Influencers

Within this blog post, I feel the need to defend wine influencer marketing within the wine world. Many of the conversations I see taking place within Facebook groups definitely reminds me of when I started wine blogging – arguments about how it was hard to tell who was a real, dedicated wine blogger, and who was merely in it for the free stuff…. Who actually had a community they were talking to, and who else was just talking to other wine bloggers because they were friends with each other.


Now, it’s also about trying to figure out if someone who is emailing your winery asking for a free tasting in return for an “Instagram feature” is legit, and whether you should pay attention to, or ignore that person.


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Family Life Shana Bull Family Life Shana Bull

Why I Bring My Child to Political Marches

This debate was brought up this past week as I shared images of my husband, 3-year-old son, my friends, and me at the 3rd Annual Women's March on January 19th, 2019 in downtown Santa Rosa. I shared the same images to both my Instagram account and Facebook page (and the latter received comments from friends, likes, hearts, and one angry face from a cousin with whom I’m not actually Facebook friends)... Instagram was a completely different experience.

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My Word of the Year: Intention

My word of the year for 2019 is INTENTIONAL. Now that I’m coming out of the fog of taking care of a small infant who became a very active toddler (which is a nice way of saying “crazy person”), I feel like I’m able to be a little bit more intentional with the things I do in my life.

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Quick Update on Goals for 2019

2018 has truly been a pivotal year in my decade-long entrepreneurial career. I went from managing social media accounts for several brands to focusing on my own brand, writing for several publications, and working with a few marketing and PR agencies on projects. Now I look to Goals for 2019…

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Instagram Stories Update - Adding Multiple Stories

The Stories feature just got one of the best updates I have seen so far: they allow you to upload a bunch of pictures and videos all at once. Previously, you had to upload content one story at a time, which would be fine for people who wanted to post over the course of their day, but not so great for people who wanted to post a longer “story” that had multiple images and videos – you know…something that actually tells a STORY through multiple pieces of content.

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