Word & Mouth Blog
Where food, hospitality, branding, and human behavior all crash into each other. I write about restaurants, wine, placemaking, customer experience, and the small details that make people talk about a business long after they leave.
For even more snarky takes on marketing, pop culture, branding, and the internet, visit my Substack, Burnt Popcorn & Branding: Substack
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A mix of hospitality, branding, customer psychology, hospitality culture, and internet behavior from someone who’s worked behind the scenes in marketing long enough to know what feels authentic and what feels painfully forced.
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Yes. Especially if your marketing currently sounds like ChatGPT wrote it.
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No LinkedIn thought leadership energy here. Just strategy, storytelling, and occasional side-eye toward trends, Chat-GPT written branding advice, and “disruptive” ideas that all look the same.
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People in marketing, hospitality, branding, retail, wine, or anyone who secretly judges restaurants by their menu design before reading the food list.
Gift Ideas for Social Media Marketers
As a social media marketer, I am always on the lookout for new toys to play with when it comes to creating content. Since most of my work in social media is all about PHOTOGRAPHY, here are some of my favorite gifts to get a social media marketer in your life.
Connections Are What Make Social Media Marketing So Powerful
Social media marketing is about being SOCIAL. Digital marketing is not the Wild Wild West of marketing anymore. It is a dynamic tool for brands to share their story and to connect with their target audience - all with better access to insights than ever before.
Top 11 Wineries in California on Instagram
My picks for top CA Wineries on Instagram are not based on who has the most followers, the prettiest pictures, or which wineries get the most Instagram location check-ins. While those are important, I chose these wineries based on their community engagement and unique brands… I chose wineries on Instagram that were true to their brand passions and connected with their target audience.
Instagram versus Reality...
What I don’t like about social media is the mental health issues it causes – the compulsion to be perfect and compare yourself to others. Especially when looking at influencers on Instagram.
Kids, Fake News + Cyberbullies: An Interview with Kerry Rego
Growing up in a world with social media, Kerry Rego teaches kids about cyberbullying and fake news & she tells us why her tween doesn't have a cellphone.
Back to school and back to work
My toddler is back in school and instead of a stay at home mom, I can be myself again - a freelancer writer, East Bay Marketer, and... well, I am not sure what else I am right now. Honestly, I’m learning how to be myself again.
Instagram Jail + FOMO
When I got put into Instagram jail I realize that FOMO on social media only happens if I allow it to.
Understanding Wine Influencers
Wine Influencers are always a hot topic that people (mainly older people) in the wine industry like to get upset about. But it works. Right now, in addition to the ROI question, people are looking at the term “influencer” as a group of girls posing for the camera, not knowing anything about the subject matter, and expecting things for free. Once again, I'm here to say that that is not the case for everyone, and certainly not the case for wine influencers worth their weight in cans of rosé.
The Move to the East Bay
This past July we moved from Sonoma County to the East Bay, CA in Concord/Walnut Creek area with the family. We did it for work life balance and to spend more time with my husband now that he doesn't have a long commute. More family time in the East Bay = happy family.
My Weight Loss Journey to Losing 45 Pounds
Moving forward, I am learning to listen to my body. When I start shaking if I eat more than a few bites of dessert, when my head throbs after having more than two glasses of beer or wine in a day, and when I feel the urge to get up and move when binge watching Schitts Creek – I LISTEN!
How To Take a Child-Free Vacation and Recharge (Without Feeling Guilty)
Tips for how to take a child-free vacation in order to recharge. Even if it is just for one night, right here in Wine County.
Buffalo Cauliflower in the East Bay
This little café in downtown Martinez make some of the best buffalo cauliflower I’ve had. Definitely a great visit in the East Bay during your next trip to the area.
Top Spring and Summer Finds on Amazon
Loving Amazon for Spring Cleaning Supplies, Easter Brunch Dresses, Surprise Eggs, Sunglasses, Boots, and Even House Cleaning.
Calistoga Girls Weekend {Advice for planning a trip to Napa Valley with Friends}
Spend time in Napa Valley’s rustic town for a Calistoga Girls Weekend is the mini-staycation or vacation you need. Especially great for moms or a Calistoga bachelorette party to enjoy Napa or Sonoma County wine county! Wine tasting, cocktails, relaxing by a mineral pool, great food, and dancing the night away at a local pub on Main Street - seriously, this is my go-to wine country destination for a girl’s weekend.
Linktree Alternatives and Other Apps to Link in Your Instagram Bio
I've written about Linktree before and voiced my opinion about not using the Instagram bio app (my point of view is that you should capture the web traffic on your own website – not someone else’s). In case you haven’t heard of it, Linktree is a popular third-party app that allows you to add a link to your bio containing additional links to other websites, or perhaps to sections on your own website. Many bloggers and marketers use it to skirt around the “one link” rule on Instagram. The app creates a landing page on which you can add links to promotions, events, contact pages, sales pages, or your own blog.
The Month of May in My Household
National Mental Health Month is also National Cystic Fibrosis Awareness Month, which is definitely fitting – well, at least for my family.
Some Articles on Influencer Marketing
There is so much information out there about what Influencer mMrketing is, how you can get ROI from Influencer Marketing and how to create a campaign around working with influencers… so instead of recreating the wheel, here is a round up of some articles I have read over the past few weeks!
Wine Country Music Festivals with Kids {How to Do it Right}
The Spring and Summer music festivals in Wine Country are about so much more than music. See how parents and kids can enjoy these festivals together.
4 Ways Being a (Working) Mom Has Allowed Me to be More Productive
With less hours to work, I don’t stress the little details as much. I have learned to be more productive as a mom, by planning ahead & taking time off.