Word & Mouth Blog
Where food, hospitality, branding, and human behavior all crash into each other. I write about restaurants, wine, placemaking, customer experience, and the small details that make people talk about a business long after they leave.
For even more snarky takes on marketing, pop culture, branding, and the internet, visit my Substack, Burnt Popcorn & Branding: Substack
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A mix of hospitality, branding, customer psychology, hospitality culture, and internet behavior from someone who’s worked behind the scenes in marketing long enough to know what feels authentic and what feels painfully forced.
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Yes. Especially if your marketing currently sounds like ChatGPT wrote it.
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No LinkedIn thought leadership energy here. Just strategy, storytelling, and occasional side-eye toward trends, Chat-GPT written branding advice, and “disruptive” ideas that all look the same.
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People in marketing, hospitality, branding, retail, wine, or anyone who secretly judges restaurants by their menu design before reading the food list.
Self-Care for Moms is an Act of Protest: 3 Reasons Why Moms Matter
Self Care is an act of protest for moms - When moms prioritize their own mental health they are sending a powerful message to the world that they matter. That moms & women matter... And that makes others believe it as well. And that’s when change can happen.
Why I Bring My Child to Political Marches
This debate was brought up this past week as I shared images of my husband, 3-year-old son, my friends, and me at the 3rd Annual Women's March on January 19th, 2019 in downtown Santa Rosa. I shared the same images to both my Instagram account and Facebook page (and the latter received comments from friends, likes, hearts, and one angry face from a cousin with whom I’m not actually Facebook friends)... Instagram was a completely different experience.