Word & Mouth Blog
Where food, hospitality, branding, and human behavior all crash into each other. I write about restaurants, wine, placemaking, customer experience, and the small details that make people talk about a business long after they leave.
For even more snarky takes on marketing, pop culture, branding, and the internet, visit my Substack, Burnt Popcorn & Branding: Substack
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A mix of hospitality, branding, customer psychology, hospitality culture, and internet behavior from someone who’s worked behind the scenes in marketing long enough to know what feels authentic and what feels painfully forced.
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Yes. Especially if your marketing currently sounds like ChatGPT wrote it.
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No LinkedIn thought leadership energy here. Just strategy, storytelling, and occasional side-eye toward trends, Chat-GPT written branding advice, and “disruptive” ideas that all look the same.
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People in marketing, hospitality, branding, retail, wine, or anyone who secretly judges restaurants by their menu design before reading the food list.
Achieve Your New Year's Resolutions - Tips for Lasting Success
As we enter the New Year, it's important for wine marketers and small business owners to set realistic goals and develop sustainable habits for success. Our tips for making your New Year's resolutions successful include understanding the difference between short-term and long-term goals, creating an action plan, and adjusting your goals as needed to remain flexible. By following these guidelines, you can stay motivated and on track to reach your goals in 2023 and beyond.
Struggling to Achieve Your Goals? Here's How to Overcome Common Excuses
We all have common excuses we tell ourselves when it comes to not achieving goals. With a little bit of effort, you can overcome excuses, change your habits and start achieving your goals.
Whether it's a lack of time, motivation, or energy, there are plenty of ways we can overcome the excuses that are holding us back from achieving our goals.