Customer Service Needs to be a Part Of Your Marketing

The old ways of looking at customer service in marketing have little to do with each other. Once marketing brings in a new customer, they hand them off to support and begin focusing on the next lead. Social media marketing has changed the game and brough customer service and marketing together to create a holistic customer experience.

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Tips for Social Media Marketing When You Are Not Inspired

These are just some of my tips for what you can do when you’re not feeling inspired to share on social media. Obviously some of them help with other areas of your business as well, like planning in general, being more aware of your energy, and having a backup plan. Sometimes things don’t always work how you want them to, but acknowledging that it’s just part of life makes it a little easier to deal with.

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Top 11 Wineries in California on Instagram

My picks for top California Wineries on Instagram are not based on who has the most followers or which wineries get the most Instagram location check-ins. While those are important, I chose these wineries based on their community engagement and unique brand authenticity…I chose the ones that really had something to say.

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